The Account Management section allows you to control your profile, preferences, billing, and account settings. This is where you can customize your experience, manage your subscription, and control your account security.

How to Access Account Management

1. Log into your AI Text PCM account
2. Click on your profile picture or name in the top navigation
3. Select "Account" from the dropdown menu
4. You'll be taken to your account dashboard

Profile Settings

Personal Information

Update your basic account information:

• Name: Your display name on the platform
• Email Address: Your login email (may require verification to change)
• Profile Picture: Upload a custom avatar
• Bio/Description: Add a brief description about yourself

Account Preferences

• Language: Choose your preferred interface language
• Timezone: Set your local timezone for accurate timestamps
• Currency: Select your preferred currency for billing
• Notifications: Control email and in-app notifications

Security Settings

Password Management

• Change Password: Update your account password regularly
• Password Requirements: Ensure your password meets security standards
• Two-Factor Authentication: Enable 2FA for additional security
• Login History: Review recent account activity

Two-Factor Authentication (2FA)

Enhance your account security:

1. Go to Security Settings in your account
2. Click "Enable Two-Factor Authentication"
3. Scan the QR code with your authenticator app
4. Enter the verification code
5. Save your backup codes in a secure location

API Key Management

• Generate API Key: Create keys for programmatic access
• Key Permissions: Set what your API key can access
• Key Rotation: Regularly update your API keys
• Usage Tracking: Monitor API key usage

Billing and Subscription

Current Plan

• Plan Details: View your current subscription plan
• Usage Limits: See your monthly limits and current usage
• Plan Features: Review what features are available to you
• Expiration Date: Check when your plan expires

Payment Management

• Payment Methods: Add or update credit cards and payment methods
• Billing History: View past invoices and payments
• Auto-Renewal: Control automatic subscription renewal
• Tax Information: Update tax details for billing

Plan Upgrades and Changes

1. Go to the Billing section in your account
2. Click "Change Plan" or "Upgrade"
3. Compare available plans and features
4. Select your desired plan
5. Complete the payment process
6. Your new plan will be activated immediately

Usage Tracking

Monthly Usage

• Word Count: Track words used in document creation
• Image Generation: Monitor AI images created
• Transcriptions: Track audio minutes transcribed
• Syntheses: Monitor text-to-speech usage
• Chat Messages: Track AI chat interactions

Usage Analytics

• Daily/Weekly/Monthly Views: See usage patterns over time
• Feature Breakdown: Understand which features you use most
• Cost Analysis: Track your spending on AI services
• Efficiency Metrics: Monitor your productivity

Privacy and Data

Data Management

• Data Export: Download your account data
• Content Backup: Export your created content
• Account Deletion: Permanently delete your account
• Data Retention: Understand how long data is kept

Privacy Settings

• Profile Visibility: Control who can see your profile
• Content Sharing: Manage content privacy settings
• Analytics Opt-out: Control data collection
• Marketing Communications: Manage promotional emails

Team Management (If Applicable)

Team Settings

• Team Members: Invite and manage team members
• Permissions: Set access levels for team members
• Team Billing: Manage team subscription and payments
• Team Analytics: Track team usage and productivity

Collaboration Features

• Shared Projects: Manage collaborative projects
• Content Sharing: Control who can access your content
• Comment System: Enable team feedback on content
• Workflow Management: Set up approval processes

Account Activity

Login History

• Recent Logins: View your recent account access
• Device Information: See which devices accessed your account
• Location Tracking: Monitor login locations
• Suspicious Activity: Get alerts for unusual login attempts

Activity Log

• Content Creation: Track when you created content
• Feature Usage: Monitor which features you use
• Settings Changes: Log of account modifications
• Billing Activity: Track payment and subscription changes

Support and Help

Getting Help

• Help Center: Access comprehensive documentation
• Contact Support: Reach out to customer service
• FAQ Section: Find answers to common questions
• Community Forum: Connect with other users

Account Issues

• Password Reset: Recover access to your account
• Email Verification: Verify your email address
• Account Recovery: Recover deleted or suspended accounts
• Technical Support: Get help with technical issues

Common Issues and Solutions

Can't Access Account

• Try the password reset function
• Check if your email is verified
• Clear browser cache and cookies
• Try a different browser or device
• Contact support if the issue persists

Billing Problems

• Check your payment method is valid
• Verify your billing address is correct
• Contact your bank if payments are declined
• Update expired credit cards
• Contact support for billing disputes

Usage Limit Issues

• Check your current usage in the dashboard
• Consider upgrading your plan for higher limits
• Wait until your monthly reset
• Contact support if limits seem incorrect

Account Security Best Practices

• Strong Passwords: Use unique, complex passwords
• Enable 2FA: Add an extra layer of security
• Regular Updates: Keep your password updated
• Monitor Activity: Check login history regularly
• Secure Devices: Use trusted devices only
• Logout Properly: Always log out when done

Data Backup and Export

• Regular Backups: Export important content regularly
• Multiple Formats: Save content in various formats
• Cloud Storage: Back up to external cloud services
• Version Control: Keep multiple versions of important work

Next Steps

Now that you understand account management, explore these related features:

• Getting Started for new users
• Document Creation for content creation
• Project Management for organizing work
• Team Management for collaboration