On this page

• 🤔 Why Use a Custom Domain?
• 🚀 Adding Your Custom Domain: The 3 Steps
• ⚙️ A Quick Word on DNS (It's Easy!)
• 🔒 Free SSL Security is Included
• 💬 Common Issues & Solutions
• 📌 Key Takeaways

Connecting Your Custom Domain

Using a custom domain like `mybusiness.com` makes your website look professional and builds trust with your audience. This guide explains how to connect a domain you already own to your new website.

🤔 Why Use a Custom Domain?

While your site's initial subdomain (like `my-cool-biz.ourplatform.com`) is great for getting started, a custom domain is a must-have for any serious business. It's your unique address on the web, making you easier to find and remember.

Note: You need to purchase a domain from a registrar like GoDaddy, Namecheap, or Google Domains before you can connect it here.

🚀 Adding Your Custom Domain: The 3 Steps

Connecting your domain is a straightforward process. Just follow these steps:

1. Add the Domain to Our System: From your user dashboard, go to "My Domains" and click "Add Domain." Enter your domain name (e.g., `mybusiness.com`) and choose which of your websites to link it to.
2. Configure Your DNS Settings: We'll give you a few small pieces of information (called DNS records). You'll need to log in to where you bought your domain (your registrar) and add these records. This tells the internet where to find your website.
3. Verify and Activate: Once your DNS settings are updated, come back to our platform and click "Verify." Our system will check the settings, and once confirmed, your domain will be live!

⚙️ A Quick Word on DNS (It's Easy!)

DNS stands for "Domain Name System," and it's like the internet's phonebook. The process of updating it is usually simple. You'll just need to add an "A Record" and a "TXT Record" in your domain registrar's settings. We provide the exact values you need to copy and paste.

🔒 Free SSL Security is Included

Security is a top priority. We automatically install a free SSL certificate on every custom domain you connect. This enables HTTPS (the little padlock in the browser address bar), which encrypts data between your visitors and your site, keeping everyone safe and boosting your Google ranking.

💬 Common Issues & Solutions

• My domain isn't working yet! Most likely, DNS propagation is still in progress. Give it some time. You can use an online DNS checker to see its status.
• I see a security warning. This usually means the SSL certificate hasn't finished installing yet, which can take a few hours after the domain is verified. If it persists for more than a day, contact support.

📌 Key Takeaways

• You must purchase a domain from a registrar before connecting it.
• The process involves adding the domain on our platform, then updating DNS settings at your registrar.
• DNS changes (propagation) can take time, so be patient.
• We automatically provide a free SSL certificate for security and SEO benefits.